MIDDLE EAST — Rotana, a hotel management firm, has promoted Dominic Carr to chief information officer (CIO) for its operations in the Middle East, Eastern Europe, and Türkiye.
Carr has been with Rotana since 1997, significantly shaping the company’s technological landscape.
His career at Rotana spans over two decades, during which time he held various positions, most recently as Corporate Vice President of technology and customer Experience.
His promotion to CIO marks another milestone in his impactful career, during which he has spearheaded several major projects that contributed to Rotana’s rise as one of the top hotel brands in the region.
In his new role, Carr will oversee Rotana’s digital transformation initiatives, focusing on improving operational efficiency through technology-driven solutions.
His strategic leadership will help streamline operations, enabling Rotana to continue delivering superior guest experiences while increasing cost efficiency across its growing portfolio of hotels and resorts.
As digital transformation becomes increasingly essential in the hospitality industry, Carr’s appointment reflects Rotana’s commitment to staying at the forefront of technological innovation.
He will also lead initiatives that improve data management, ensuring that Rotana’s technological capabilities are adaptable and scalable as the company expands. His vision will enable Rotana to leverage technology to enhance guest engagement and optimize operations.
His Bachelor of Arts Honours Degree in Hospitality Management from Anglia University further complements his technical expertise, giving him a well-rounded understanding of the hospitality industry’s unique challenges and opportunities.
Digital innovation is transforming the hospitality industry. Hotels are expected to offer a seamless blend of technology-driven services that enhance the guest experience.
From mobile check-ins to personalized services, technology is at the heart of creating exceptional experiences for modern travelers. Carr’s appointment as CIO ensures that Rotana remains a leader in adopting and integrating these technologies.
Technology enhances guest experiences and plays a critical role in optimizing operations. By implementing advanced solutions for resource management, data analytics, and operational efficiency, Carr will enable Rotana to improve its bottom line while continuing to provide excellent service.
Carr’s leadership will also support Rotana’s efforts to meet evolving guest expectations in an increasingly tech-savvy travel market. As more travelers seek personalized and high-tech experiences, Rotana is well-positioned to meet these demands under Carr’s guidance.
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