UGANDA – Food delivery platform Glovo Uganda has appointed Ivy Mungai as its new General Manager.
In her new role, Maingi will oversee the platform’s day-to-day operations and formulate and implement appropriate strategies for driving Glovo’s growth in Uganda.
The new GM is expected to further the platform’s strategy of broadening its reach, enhancing user experience and fostering strong partnerships with local businesses.
She served as Glovo’s Country Manager before her appointment.
As Glovo Uganda’s Country Manager, she played an integral part in the company’s expansion into Mukono and its partnership with Zembo Electric Bikes. Through the partnership, riders accessed electric bikes at a discount.
Glovo Uganda welcomed her appointment, praising her focus on operational excellence, customer satisfaction and prioritization of strategic partnerships to drive future growth.
The food delivery platform reiterated its optimism with Maingi’s leadership approach and style, which Glovo describes as sufficient to make the company achieve its ambitious goals and become the preferred on-demand delivery platform in Uganda.
Glovo especially praised her time as Head of Commercial for Glovo Kenya (from August 2023 to July 2024) where her strategic thinking and dedication to customer satisfaction were instrumental in driving Glovo’s growth in the Kenyan market.
Maingi also welcomed her appointment by saying, “I am thrilled to lead Glovo Uganda as we aim to elevate our services and expand our footprint in the region.”
“I am eager to collaborate with our talented team to drive innovation and deliver exceptional value to our users and partners, adding that by fostering meaningful partnerships and leveraging cutting-edge technology, we will continue to meet the evolving needs of businesses and customers across Uganda.”
Maingi holds a Bachelor of Science degree in Mass Communication and Media Studies from Daystar University in Kenya.
Her near decade-long career spans stints in account management, brand management, institutional retail and key account management.
According to Maingi, her experience was instrumental in giving her a deep understanding of customer needs as well as the opportunities and challenges that come with working in the technology industry.
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