DUBAI – Atlantis Dubai has partnered with Hudini to launch an omnichannel app designed to revolutionise the guest experience at its Atlantis, The Palm, and Atlantis The Royal resorts.
This strategic partnership aims to increase guest engagement, streamline services and drive revenue growth through a seamless digital interface.
Atlantis, The Palm, a hub of entertainment on The Palm in Dubai, UAE, features around 22ha of waterpark attractions at Aquaventure World, alongside marine adventures, luxury shopping, and dining experiences with 35 restaurants.
Atlantis The Royal is an ultra-luxury resort with celebrity chef-led restaurants, high-end retail, and ocean vistas.
Seeking to enhance guest interactions throughout their stay, Atlantis Dubai is focused on ensuring a frictionless experience for guests ordering room service, making dining reservations, or booking leisure activities.
Atlantis Dubai stated that the objective of this partnership is to use technology to foster stronger guest relationships, enrich their experiences, and increase ancillary revenues.
The Hudini-powered guest experience app is designed to consolidate all aspects of a guest’s stay into one platform, from check-in to room service and activity bookings, thereby offering convenience and a personalised touch.
Atlantis Dubai stated that the app’s ability to gather data from guest interactions facilitates the provision of customised recommendations.
Hudini is the leading digital transformation platform for the hospitality industry. Powered by a proprietary middleware and an omnichannel (App, Web, TV) guest interface that leverages data + AI to increase guest engagement and hotel revenues Hudini delivers an enhanced guest experience.
Through its 100+ pre-built integrations across all functionalities, Hudini delivers personalised, immersive guest experiences that enable guests to communicate, control and interact with hotels closer than ever before.
With over 400 hotels across 25 countries, Hudini is fast becoming the industry benchmark for digital transformation in the hospitality industry.
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