USA – Online workplace catering platform ezCater has launched a smart ordering feature that leverages AI and machine learning to streamline the food ordering process for workplaces.
The smart ordering feature draws on 17 years of exclusive data from the platform. Users will be able to receive menu suggestions across different price ranges.
The recommendations are automatically adjusted to fit different group sizes and individual tastes, which is intended to simplify and speed up the ordering process.
According to ezCater, order suggestions will be highlighted as ‘All in One Orders’ when the smart ordering feature is activated.
According to the online catering marketplace, the key advantages of the new feature include real-time data analysis that results in better decision-making, reduction of ordering time, easier budget management, and precise food quantity estimation.
The feature is currently accessible at more than 50,000 restaurants on ezCater across the United States, with additional locations set to be added by the end of 2024 and 2025.
Erin DeCesare, ezCater’s Chief Technology Officer, said, “Smart Ordering is the first of many ways we’re using AI and machine learning to reinvent how you order food for the workplace.”
“With this new feature, our customers can confidently make choices that will save time and manage their budgets more effectively, all while ensuring their teams are well-fed and happy.”
The smart ordering feature is the latest improvement to the online catering platform, which strives to offer flexible and scalable virtual catering solutions for everything from regular employee meals to group meeting meals.
ezCater is the leading workplace catering platform in the US, making it easy for organizations to manage their food needs and order meals from over 100,000 restaurant partners in the country.
It provides flexible and scalable solutions for everything from recurring, routine meals to single workplace events. The platform prides itself in managing meal orders for a team meeting involving 20 people to a weekly lunch of 300 3mployees.
The platform boasts of 24/7 support and business-grade reliability. The new smart ordering feature is intended to further enhance client experience, completing orders in less than five minutes.
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