Flex Catering, dlivrd partner to streamline delivery services for North American restaurant partners

NORTH AMERICA – Web-based food and catering management company Flex Catering has entered a strategic partnership with logistics and delivery company dlivrd to streamline the catering experience for Flex’s catering partners in North America.

The partnership is meant to offer an enhanced catering delivery experience to QSR chains, enterprise restaurants, and catering operators in Canada and the US.

Through the partnership, Flex Catering will leverage dlivrd’s AI-based delivery management system and its network of independent driver partners across more than 150 markets in the US and Canada.

The catering management company’s merchants can now enjoy the convenience of scheduling order delivery with one click.

This added feature eliminates the need for manual order entry, which minimizes the possibility of human error.

Other features and services offered as a result of the partnership include white glove catering delivery and setup, real-time delivery costing, order scheduling, pick up and delivery, and tracking of delivery status.

Renato Dayan, Flex Catering’s Founder, and CEO, said, “This partnership has streamlined delivery processes and provided real-time visibility into delivery statuses, empowering our clients’ logistics and minimizing the time spent on organizing deliveries.”

According to both companies, the partnership marks a significant development phase for the catering sector.

The logistics and delivery company welcomed the move reiterating the added features are expected to generate significant value for catering companies by expediting order deliveries and improving overall customer satisfaction.

Chris Heffernan, dlivrd’s Founder and CEO, said, “This partnership creates a full circle, easy-to-manage approach to restaurant catering and lets the operator focus on making great food rather than on logistics.”

The partnership is a reflection of Flex Catering’s aggressive collaboration-pivoted expansion strategy.

In January, the Australian catering management company introduced its cloud-based catering management platform to the North American market.

The company revealed its intention for entering the North American market was to fill gaps in the catering sector by offering a direct ordering and management system to improve and optimize catering operations.

The partnership is considered an important step in providing innovative solutions to its catering partners, through the enhancements to its purpose-built online ordering capabilities.

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