Hospitality solutions provider Hapi appoints Jeff Bzdawka as President

USA – Hapi, the leading hospitality data and connectivity solutions provider, has appointed Jeff Bzdawka as company President. 

Bzdawka brings over 30 years of hospitality experience to Hapi, with a proven track record of building customer and colleague-focused solutions, scaling teams, and driving growth.

Hapi has a strong track record of providing innovative solutions that help hoteliers improve their operations and guest experiences through the transport and transformation of data. I look forward to working with the Hapi team to continue to build on this success.

Bzdawka has extensive experience as both a hotelier and a hospitality technology provider, bringing a unique perspective to help Hapi unlock additional value for its customer base. 

Bzdawka most recently served as CEO of Knowland, where he led the organization’s growth as a critical hotel data partner during post-COVID recovery and brokered its recent acquisition by Cendyn. 

He previously served as SVP, Global Hotel Technology at Hyatt, where he managed the property technology roadmap for its global portfolio of 1,000+ hotels. 

He has also held leadership positions at TravelClick and Pegasus Solutions and currently serves on the boards of BirchStreet Systems and Evention LLC.

“I am excited and honored to have such a strong, proven hospitality leader join our team,” said Luis Segredo, CEO of Hapi. 

“Our teams and customers will benefit from his industry acumen and his drive to care for those he serves.”

Bzdawka is a recognized leader in the hospitality technology industry and is actively engaged in various industry forums to increase awareness of how technology can be used to enable change and scale activation.

 In 2022, he was inducted into the HFTP Hospitality Technology Hall of Fame in recognition of his leadership in technology innovation. He is currently on the leadership team for AHLA: HTNG’s T100.

Hapi is the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, allowing hotel companies access to critical guest and transactional data. 

Hapi exposes event streams and transactional APIs from hotel systems at scale; stores normalized hotel system data in a secure and scalable fashion in AWS; and seamlessly integrates hotel data into Salesforce CRM, allowing hotel companies to deliver enhanced, personalized guest journeys. 

Hapi, an AWS Travel and Hospitality Competency Partner and Salesforce ISVForce partner and certified SI, serves 7,500 hotels globally, including IHG Hotels & Resorts, Sonesta Hotels, Accor, Hyatt Hotels, Rosewood Hotels, Margaritaville and SH Hotels and Resorts.

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