SOUTH AFRICA – The Boardwalk Hotel has been named Gqeberha’s favorite hotel by the Port Elizabeth Express Reader’s Choice Awards.
This recognition reveals Sun International’s commitment to delivering exceptional guest experiences and premier hospitality.
More than 6,000 nominations were submitted for the awards, placing Boardwalk Hotel at the forefront of the region’s hospitality sector. “We are honored to receive this accolade,” said a spokesperson for the hotel. “It reflects our team’s dedication to ensuring every guest feels at home.”
Situated near the city’s iconic blue-flag beaches, the Boardwalk has long been a landmark of luxury and warm hospitality.
Its journey, which began in 2000, has been marked by significant enhancements, including a R1-billion redevelopment in 2012 and a R500-million (approximately US$ 276,000) expansion of the Boardwalk Mall.
The 2012 upgrades introduced features such as a world-class spa, indoor and outdoor pools, and high-end dining options, further elevating the guest experience.
The adjoining Boardwalk Mall, housing over 94 tenants, has become a hub for shopping and entertainment, drawing visitors from far and wide.
Beyond its physical offerings, the hotel attributes much of its success to its staff. Known for their attentive service, the team has transformed the Boardwalk into a haven for family vacations, romantic retreats, and business travelers alike.
“The true stars are our people,” noted the spokesperson. “Their warmth and professionalism create a unique atmosphere that keeps guests returning.”
Gqeberha’s tourism renaissance
The award comes at a pivotal time for South Africa’s hospitality industry, which has been recovering steadily since the lifting of COVID-19 restrictions in 2022.
The sector, valued at US$1.36 billion in 2024, is projected to grow to $1.68 billion by 2029, reflecting a compound annual growth rate (CAGR) of 4.43%.
Gqeberha, affectionately known as The Friendly City, plays a significant role in this resurgence. Its scenic beauty, vibrant arts scene, and proximity to game reserves make it a popular destination for local and international travelers.
As part of Sun International’s portfolio, the Boardwalk Hotel continues to set the benchmark for hospitality in Gqeberha. Its recent accolades and sustained investment ensure its place as a cornerstone of the region’s tourism landscape.
“Our goal is to keep exceeding expectations,” said the spokesperson. “This award inspires us to continue delivering unforgettable experiences.”
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