USA – Hospitality technology leader, Cendyn, received significant recognition at the 4th Annual World Travel Tech Awards 2024, claiming three major accolades.
The awards included: World’s Best Data-Driven Marketing Agency, World’s Best Hotel CRM Solutions Provider, and World’s Best Hotel Sales Proposal Solution.
These awards were presented on November 24, 2024, at a ceremony held at Savoy Palace in Madeira, Portugal. The event honored the top innovators in travel technology, with Cendyn’s achievements standing out.
Cendyn’s Chief Product Officer, Chris Egan, expressed pride in the company’s progress, stating, “These awards reflect the strides we’ve made in helping hoteliers connect with their guests through advanced tools and strategies.”
“This year, we enhanced our AI-powered Digital Marketing Platform, personalized CRM capabilities, and expanded our offerings through the acquisition of Knowland to provide hotels with better sales and market intelligence.”
The company’s marketing platform has empowered hotels to use first-party data to boost brand recognition and increase bookings across multiple channels.
Notably, Cendyn became the first Google Premier Partner to integrate Google Performance Max for Travel Goals, enabling hotels to enhance their online visibility.
Cendyn’s CRM system plays a critical role in strengthening guest relationships. Designed to optimize guest databases, the system facilitates personalized marketing and seamless communication, resulting in improved satisfaction and higher direct bookings.
Its automation features simplify processes like guest journey management and sales operations, allowing hotels to focus on building meaningful connections.
Another highlight is Cendyn’s Proposal software, which equips hotels to respond to group business requests in minutes.
The platform supports multimedia-rich proposals, integrates with food and beverage systems, and offers real-time updates on prospect activity. These features give hotels a competitive edge in securing business deals efficiently.
With nearly three decades of experience, Cendyn serves over 32,000 customers in 150 countries, including high-profile brands like Hyatt, IHG, and Aman Resorts.
Their comprehensive solutions aim to help hotels “Find, Book, and Grow” their guest base, resulting in billions in annual hotel revenue.
Recognizing Excellence
The World Travel Tech Awards 2024 also highlighted achievements by other notable names in the industry, including Booking.com for Best Travel Booking App and NEOM for Best Smart Hospitality Project.
In addition to these achievements, Norwegian Cruise Line won World’s Best Cruise Line Website for its engaging and intuitive online presence.
France.fr secured World’s Best Tourism Authority Website for providing detailed and immersive content that promotes French culture and destinations. Panasonic Avionics was recognized for offering the World’s Best Inflight Internet Service, elevating the in-air travel experience through reliable connectivity.
Amadeus stood out as the World’s Best Travel Technology Provider, credited for its extensive contributions to streamlining global travel operations.
Roiback earned World’s Best Hotel Booking Solutions Provider for its efficient platform tailored to hotel booking needs.
In the payments sector, Antom took home the award for World’s Best B2B Travel Payments Provider, highlighting its innovation in managing financial transactions for the travel industry.
The title of World’s Best Hotel Tech Startup went to Moder, a promising company shaping the future of hotel technology.
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