Roberto Pelliccia champions technology for hospitality growth

RWANDA – Roberto Pelliccia, an industry veteran with over 30 years of global experience, is driving advancements through his work with Screenage Limited.

Based in Kigali, Rwanda, Roberto is committed to equipping businesses with digital tools to enhance efficiency and guest satisfaction.

Roberto’s extensive career spans roles such as General Manager, CEO, and Director of Operations, giving him a comprehensive understanding of the challenges faced by the hospitality sector.

Currently, he serves as Director of Asset Management for a private family office while also consulting for Screenage Limited, a Mauritius-based ICT solutions provider.

“Our focus is on delivering seamless digital experiences for guests while helping hotels streamline operations,” Roberto explained.

“Today’s travelers expect consistent connectivity and personalized services, which can be difficult for hoteliers to maintain with rising costs and limited resources.”

Screenage provides a suite of innovative solutions, from AI-powered networking to secure digital platforms. These tools cater not only to hotels but also to residential complexes, hospitals, airports, and co-working spaces, showcasing their versatility.

Screenage’s technology enhances the guest experience through features like mobile check-ins, in-room smart devices, and personalized entertainment options.

“Guests want convenience,” Roberto said. “Our solutions ensure they have a smooth, enjoyable stay, whether they’re checking in with a smartphone or accessing high-speed Wi-Fi.”

Roberto also highlighted the role of AI in improving operational efficiency. “AI-driven networks predict and address issues before they arise. This reduces downtime and ensures a seamless experience for both guests and staff.”

With data security being a critical concern, Screenage employs robust measures to safeguard guest information. These include firewalls, encryption protocols, and real-time monitoring systems.

Roberto emphasized, “Our security infrastructure ensures compliance with data protection regulations across all sectors we serve, from hotels to hospitals.”

One of Screenage’s key strengths lies in its ability to scale solutions based on an organization’s needs. Whether implementing technology in a boutique hotel or a large resort, their systems are designed to grow with the business.

Roberto noted, “We collaborate closely with clients to customize solutions that address specific pain points, whether it’s optimizing guest services or improving resource management.”

Roberto’s role also involves fostering partnerships across Sub-Saharan Africa, where the hospitality industry is experiencing significant growth. “Screenage is committed to supporting this growth by providing the tools organizations need to stay competitive,” he said.

Businesses interested in Screenage’s services can contact Roberto directly via email or LinkedIn for consultations and tailored solutions.

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