Day Two of the Third Regional Hospitality Leadership Summit – Eastern Africa: Navigating change and building agility

KENYA – The Third Regional Hospitality Leadership Summit – Eastern Africa is currently underway at Hotel Sapphire in Mombasa, Kenya, from March 12th to 14th, 2025.

This premier event gathers over 200 hospitality industry leaders, including hotel directors, general managers, consultants, and tour operators from across Eastern Africa, to discuss pressing issues and innovative solutions within the sector.

Highlights of Day Two: March 13, 2025

The second day of the summit, March 13th, is dedicated to exploring strategies for navigating change and building agility in the hospitality industry. The day’s agenda includes:

• Keynote Address: Navigating Change in Hospitality
  Mr. Victor Shitakha, National Chairman of the Kenya Coast Tourist Association and Director of the Kenya Tourist Board, will discuss how hospitality professionals can manage and adapt to ongoing market changes, emphasizing the importance of flexibility and responsiveness. 

• Panel Discussion: Building Agility in Hospitality Operations
  A panel of experts, including Ms. Liz Tapawa, Director of Sales & Marketing at Hilton Garden Inn and current President of Skal Nairobi Club, and Ms. Miriam Obegi, Chief Operating Officer at Basecamp Explorer Kenya Ltd., will share key strategies for creating flexible systems that can adapt to challenges, ensuring sustained operational efficiency.

• Workshop: Leveraging Technology for Hospitality Agility
  Mr. Jeff Mukolwe, General Manager of Baobab Beach Resort and Spa Diani, will lead this interactive session exploring how technology can streamline operations and boost efficiency, providing attendees with actionable insights into digital transformation.

• Networking Luncheon
  Delegates will have the opportunity to connect with industry peers, fostering relationships that can lead to valuable collaborations and partnerships.

• Breakout Sessions: Agility in Service Delivery and Marketing
  These concurrent sessions will delve into enhancing guest experiences through agile service models and innovative marketing strategies to stay ahead of changing consumer preferences.

• Closing Remarks and Q&A
  The day’s events will conclude with a summary of key takeaways and an open forum for attendees to engage with speakers and panelists.

Why Attend the Summit?

Participating in the summit offers numerous benefits:

• Peer-to-Peer Networking
  Connect with industry leaders and build valuable relationships that can lead to new opportunities and collaborations.

• Access to Industry Insights
  Gain strategic insights to tackle the biggest challenges in the region’s hospitality sector, staying ahead of industry trends. 

• Exposure to Exhibitors
  Engage with local and international exhibitors showcasing products across interiors, lighting, design, food, technology, security, and catering equipment.

• Continuous Learning
  Receive tailored content and regular updates on the hospitality industry, ensuring you remain informed about the latest developments. 

Call to Action

If you’re a hospitality professional eager to enhance your leadership skills, adapt to industry changes, and drive your business toward greater profitability, this summit is an unmissable opportunity. For a delegate fee of Kshs. 35,000, attendees will enjoy a comprehensive 3-day experience, including meals, conference materials, and a certificate of leadership excellence.

Secure your spot today by booking online. For more information, contact the organizers at +254 721 327 740 or +254 785 222 444, or email info@victoryglobalimpact.com. 

Join us in Mombasa and be part of the movement shaping the future of hospitality in Eastern Africa.

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