In his new position, Lyons will lead Subway’s global marketing strategy, data and insights, digital innovation, culinary development, and other business transformation efforts.
Under Gibbs’ leadership, Yum! expanded from approximately 50,000 restaurants in his first quarter as CEO to 61,000 at the time of his retirement announcement.
By optimizing guest feedback management, response automation, and data organization, these AI tools free up staff time, enabling them to prioritize high-quality service.
This collaboration aims to create a seamless dining experience by allowing users to book tables, arrange transportation, and access exclusive membership perks through the Uber and OpenTable apps.
AI-powered applicant tracking systems (ATS) and chatbots are streamlining the hiring process by managing applications, automating interviews, and accelerating recruitment.
This improvement raised the underlying operating profit margin slightly to 5.2%, up from 5.1% in the previous year.
The new technology consolidates essential restaurant systems into a single, manageable solution while accelerating AI adoption across the company.
The report highlights key trends, projecting the market to rise from US$9.8 billion in 2023 to US$18.0 billion by 2033, with a compound annual growth rate (CAGR) of 6.4%.